Shipping & Delivery
Find out more about actual shipping costs. The respective costs are calculated in the shopping cart.
We would be happy to make you an offer for delivery to other countries then listed. To do this, please contact us by telephone on +49 7221-395374 or by e-mail: info@german-pharmacy24.com.
Shipping costs:
The respective shipping costs are calculated in the shopping cart.
| Country | Shipping Costs | Estimated delivery time |
| Australia | 59,00 € | 8-13 business days |
| Canada | 49,00 € | 5-11 business days |
| Singapore | 59,00 € | 8-13 business days |
| New Zealand | 59,00 € | 8-13 business days |
| United Arab Emirates | 59,00 € | 8-13 business days |
| Saudi Arabia | 59,00 € | 8-13 business days |
| Switzerland | 17,00 CHF | 2-4 business days |
| United Kingdom | 17,00 GBP | 3-5 business days |
| United States | 49 USD | 5-11 business days* |
Shipping partner:
DHL & DHL Express
We use DHL as standard shipping partner.
Fast shipping: goods are usually delivered within 2-3 working days by DHL. This depends on product availability, payment and restrictions under the Hygiene Act. Our shipping team processes your orders from Monday to Friday.
If you and no neighbors can be found and your shipment cannot be delivered immediately, the DHL driver will come to you again and try to hand over the shipment. Some of the shipments are also deposited for collection at the nearest DHL/Deutsche Post collection station. In any case, the driver will leave a notification card in your mailbox.

To Switzerland DHL cooperates with Swiss Post as a delivery partner.
UPS:
Deliveries to other countries possible by personal arrangement. We deliver with UPS.

Duty & Tax:
For buyers outside the EU: Please find out about local import restrictions in advance. We assume no liability for this. Contact us if you have any further questions.
We are happy to help you.
*US Customs notice:
A shipment may be held by U.S. Customs for an extended period.U.S. Customs and Border Protection (CBP) has 45 business days (excluding weekends and holidays) to process an item and to notify the recipient. If CBP detains a package, a letter will be sent to the recipient to explain the reason and provide specific contact information for further assistance. CBP can only track or investigate the status of a package after 45 business days from the arrival scan into customs. If the recipient has not received a detention or seizure notice within 45 business days,the recipient may write to CBP via help.cbp.gov/s/complaints and include: Name and address of the recipient (as it appears on the package), name and address of the sender (as it appears on the package), the contents of the package. Please be specific including quantity, manufacturer and value, tracking number of the package. Once CBP concludes its inquiry, the recipient will receive a response with the results of the review. Please kindly close this workflow until an out of customs scan is received or documented CBP response is available.
**Argentina:
The country levies local import taxes amounting to 50% of the value of the goods. These must be paid to the local authorities by the buyer.